Support
Simply Zone Support
Answers to common questions about Simply Zone: finding it in the menu bar, adding clocks, the meeting planner and calendar access, the desktop widget, buying and re-downloading, and how your data is handled. Cannot find what you need? Email us and we will help.
Updated August 2026
Contact our support team
Cannot find your answer below? Send us an email and a real person will get back to you. We reply within two working days.
[email protected]To help us reply faster, include your Mac model, your macOS version, and the app version from Settings.
Getting started
Simply Zone lives in the menu bar rather than the Dock, so there is no window waiting for you after you install it and no icon to click. Look to the right-hand side of the menu bar and you will find your clock there.
- Open it: click the clock in the menu bar. The world clock opens beneath it, with your zones listed and the four tools along the bottom.
- Add a city: click the plus in the top right and search. The catalogue holds around 34,000 cities, each with its country and current offset, so search for the nearest large city if your own town is not listed.
- Put them in order: drag a clock in Settings to move it. The order you set is the order the menu bar and the widget both use.
- Start it with your Mac: turn on Launch at Login in Settings, so the clock is there every time you sign in.
The menu bar clock
What the menu bar shows is yours to choose. In Settings you can turn the day of the week, the date, seconds and the time-zone code on or off, and set 12 or 24-hour time or follow whatever your Mac is set to.
macOS does not shorten a status item that will not fit, it removes it. Simply Zone shortens itself first: it measures the room the bar is actually giving it and drops components, abbreviates city names, or shows one clock at a time in rotation, so the clock stays visible instead of vanishing. If you are on a Mac with a notch and space is tight, turning off the date or the time-zone code gives it room to show more.
Turn on Add a clock when I travel and the app keeps a clock for wherever you currently are, so your home zone and your local time are both in front of you.
The meeting planner and your calendar
The planner is the one part of Simply Zone that reads anything outside the app. It asks macOS for permission to see your calendars, and macOS will not grant that unless you allow it.
With permission, the planner shows your real events beside the local time in each of your zones, so you can see at a glance which hours are free everywhere. Drag across the grid to create a meeting and it is saved to your calendar. It creates only the event you asked for, and it never edits or deletes anything it did not create.
You can change your mind at any time in System Settings, then Privacy and Security, then Calendars. Everything else in Simply Zone keeps working without the permission. Calendar data is read on your Mac and never leaves it.
The desktop widget
Right-click the desktop, choose Edit Widgets, find Simply Zone in the list, and drag the size you want onto the desktop. Small shows one analogue clock face; medium adds your zones as a digital list beside it.
The widget reads the same clocks as the menu bar, so adding or reordering a city updates both. Widgets are refreshed by macOS rather than by the app, so the digital times step in minutes rather than ticking every second.
Buying, re-downloading and refunds
Simply Zone is US$1.99 on the United States storefront, paid once. Every other storefront shows Apple's local equivalent, and the App Store shows you the exact amount in your own currency before you buy.
That one payment is everything. Unlimited clocks, the menu bar display and its formatting, the time converter, the meeting planner, the world map, the moon almanac and the desktop widget are all included, and there is no in-app purchase, no subscription and no advertising, so nothing in the app will ever ask you for money again.
- On another Mac: sign in to the App Store with the same Apple Account, open Purchased, and download it again. There is no restore step and nothing to unlock, because the app is the purchase.
- Refunds are handled by Apple rather than by us. Go to reportaproblem.apple.com, sign in, choose Request a refund, and select your purchase.
Your data and privacy
Simply Zone makes no network connections at all. There is no server, no account, no analytics and no tracking, so nothing about your clocks or how you use the app is sent anywhere.
Your clocks, their order and your display settings are stored on your Mac, in the app and in a shared container so the widget can read them. Because we never hold a copy, deleting the app deletes everything, and we cannot restore your clocks for you.
Full detail is in our Privacy Policy.
About the times it shows
Time zone rules are set by governments and they change, sometimes at short notice. Simply Zone reads the time zone database that macOS provides, so a rule changed after your last system update will not be reflected until you install one. Keeping macOS current is how you keep the clocks correct.
Sunrise, sunset, daylight length and every moon figure are calculated from published astronomical algorithms. They are close, but they are approximations that ignore local terrain and atmospheric conditions, so please do not rely on them for navigation, aviation or anything else where a precise value matters.
More information
Read our Privacy Policy and Terms of Use. Still stuck? Email us at [email protected].
Frequently asked questions
How do I install Simply Zone?
Open the Mac App Store, search for Simply Zone, and buy it for US$1.99. It opens straight into a working clock, with no account to create first.
I installed it but nothing happened. Where is it?
Simply Zone is a menu bar app, so it has no Dock icon and no main window. After it launches it appears as a clock on the right-hand side of the menu bar. Click that clock to open it. If the bar is crowded, try turning off the date or the time-zone code in Settings to give it room.
What does it cost, and are there any extras to buy?
US$1.99 on the US storefront, paid once, with Apple's local equivalent elsewhere. There are no extras: unlimited clocks, the menu bar display and its formatting, the converter, the planner, the map, the moon almanac and the desktop widget are all included. No in-app purchase, no subscription and no advertising, so there is nothing to cancel.
How many clocks can I add?
As many as you like. The city catalogue holds around 34,000 entries, and you can reorder them freely. What the menu bar can show depends on the room it has, so with many clocks it will abbreviate names or show them in rotation rather than being dropped by macOS.
Why does it want access to my calendar?
Only the meeting planner uses it, and only if you allow it. With permission it reads your events so it can show when you are busy, and it creates an event when you ask it to. It never edits or deletes an event it did not create, and calendar data is read on your Mac and never leaves it. The rest of the app works without the permission.
Can I turn the calendar permission off again?
Yes. Open System Settings, then Privacy and Security, then Calendars, and switch Simply Zone off. The planner will stop showing your events, and everything else carries on as before.
How do I add the desktop widget?
Right-click the desktop, choose Edit Widgets, find Simply Zone, and drag the small or medium size onto the desktop. It reads the same clocks as the menu bar, so the two always agree.
I have bought it. How do I install it on my other Mac?
Sign in to the App Store on that Mac with the same Apple Account you bought it with, open the Purchased list, and download it. The purchase covers any Mac you own or control, and there is no restore step to run.
Which Macs does it work on?
Any Mac running macOS 14 Sonoma or later, on Apple silicon or Intel.
Does it work offline?
Always. Simply Zone makes no network connections at all, so it behaves exactly the same on a plane as it does at your desk. Time zone rules come from macOS itself rather than from a server.
A time zone changed its rules and my clock is wrong. What do I do?
Update macOS. Simply Zone reads the time zone database that the system provides, so it picks up a rule change when your Mac does. If the clock is still wrong after updating, please email us with the city and what you expected to see.
Where are my clocks stored, and can you recover them?
On your Mac, in the app and in a shared container the widget reads. We never receive a copy, so deleting the app deletes everything and we cannot recover it for you.
Is it available in my language?
The app is localised in eight languages: English, German, French, Spanish, Portuguese, Russian, Hindi and Arabic. It follows whatever language your Mac is set to.